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Congregate Members App

Estimated reading time: 6 min
Contents

App Requirements

    • iOS/Apple or Android device (phone or tablet)
    • Congregate-powered church website and user account
    • Internet connection

Installing the App

iOS/Apple Devices

Search for and download “Congregate Members” in the Apple App Store on your device.

Android Devices

Search for and download “Congregate Members” in the Google Play Store on your device.

Configuring and Using the App

    1. After installing the app, launch the app from your home screen.
    2. Enter the website address of the Congregate-powered website, plus your username and password.
    3. You’ll then be taken to the dashboard. Use the “Menu” option on the bottom right of your screen to navigate to the various modules and pages within the app. Note: some functions in the app are native and other functions may open in an in-app web browser; this is expected behavior.
    4. To customize your app (including color scheme, dashboard widgets, and bottom toolbar shortcuts), access “App Customization” inside “Settings.”
    5. To log out, access “Settings” and then select “Sign Out.”

Troubleshooting

Trouble logging in? Confirm your username, password, and Congregate church website URL.

      1. If you get an “invalid credentials” message, please ensure your username and password are correct, and that you’re using the exact website address for your Congregate website. Your website URL must be exact in order to log in.
      2. Confirm the user account is paired to a member in the directory (and is not a generic user or admin account). To display member-specific information, your user account must be paired to a member in your church’s directory. Consult your local church’s website administrator to confirm your account is paired properly.

Is your app frozen or stalled? Follow the steps below.

      1. Force-quit the app and then relaunch it. If that does not resolve the issue, continue to step 2.
      2. Reboot your device and relaunch the app. If that does not resolve the issue, continue to step 3.
      3. Uninstall the app from your device and then re-download it from your app store.

Still having issues?

If you are unable to use the app or log in on your device after following all of the steps above, yet you are able to launch the app and login to your account on other device(s), this would indicate a device-related issue. Unfortunately, Congregate cannot offer device-specific support due to the variety of devices, configurations, OS versions, etc. We recommend having a local member of your church personally look at your device and its configuration in order to help troubleshoot.

Resetting Your Password

Congregate cannot retrieve usernames or passwords.

If you forgot your Congregate username and/or password, please access the member section of your website and choose the password retrieval link. After you enter the email address or username associated with your account, a password reset link will be emailed to you. After resetting your password, you can then log into the app.

If you are a member and need additional assistance with your user account, please contact your local church website administrator; Congregate does not manage user accounts and cannot help with passwords.

Uninstalling the App

To uninstall the app, follow your device’s instructions on removing and uninstalling apps.

Version History

Version 4.4 (Q2 2026)

    • Visitor Tracker – native visitor tracking, information, and display

Version 4.3 (Q1 2026)

    • Directory – former members added to the groups menu for display
    • Message Center – CC-yourself on text messages
    • Improved sorting orders, text encoding, and select icon positioning

Version 4.2 (Q1 2026)

    • Bible – full-featured, integrated Bible reader (multi-translation, bookmarks, search)
    • Directory – head of family can now edit all family members’ information
    • Bug fixes and improvements

Version 4.0 (Q1 2026)

    • User Interface – all-new user interface and design
    • Stability – all-new framework designed for speed, reliability, and better error handling
    • Layout – all-new layouts for mobile, iPad/tablet portrait and landscape modes
    • Customization – personalize your toolbar, dashboard widgets, and app color scheme
    • Notifications – be notified when there are updates from Congregate
    • Dashboard – new widgets “Today”, “Verse of the Day”, and “Yearly Bible Readings”
    • Calendar – click member names to access their directory information
    • Directory – “new” member indicator in list view
    • Member Match – better learn the names of your members, old or new
    • Caching – local and session caching for faster access
    • Bug fixes and major improvements

Version 3.5 (Q3 2025)

    • User Interface – all-new user interface
    • Custom Accent Color – churches can now customize the accent color used throughout the app to match their style and branding
    • Login – supports the “members” subdomain redirection for WordPress-enabled Congregate sites (you can now simply login with yourchurch.com vs. members.yourchurch.com)
    • Login – supports native auto-fill username/password (if enabled on device)
    • Congregate Cloud Support – take advantage of the speed and response time of Congregate’s cloud-based infrastructure via the app
    • Bug fixes

Version 3.3 (Q4 2024)

    • Directory – click to enlarge member and family photos
    • Account Settings – custom public directory fields now editable within the app
    • Volunteer Assignments – native support for the “Volunteer Assignments” module within the app
    • Login – username and church URL are now saved and pre-populated on the login screen
    • Bug fixes

Version 3.2 (Q2 2024)

    • Member Feedback Form – native support for the new member feedback module
    • Message Center – now supports sending to multiple member groups
    • Directory – custom directory fields are now displayed
    • Account Settings – save and cancel buttons are now in a sticky position, making it easier to save your changes
    • Job Assignments – new PDF/print icon
    • Song Tracker – former members are not indicated in the song history
    • Installation/reinstallation – now if you uninstall and reinstall the Members app, you’re taken to the login screen
    • Bug fixes

Version 3.1 (Q4 2023)

    • Screen and image caching/speed improvements
    • Bug fixes/better error reporting

Version 3.0 (Q3 2023)

    • Navigation – all-new, expanded side navigation menu
    • “What’s New” Screen – learn what’s new when your app is updated
    • Attendance Tracker – new native attendance tracker module to view overall attendance
    • Song Tracker – new native song tracker module to view led songs and song history
    • Finance Tracker – new native finance tracker module to view contribution, budget, expenses
    • Class Tracker – new native class tracker module to view classes, teachers, and materials
    • Member Map – new module to view your membership on a Google Map
    • Message Center – message segment counter replaces the previous character counter
    • Redirected Pages – now pages you have set to redirect automatically do so in the app
    • Deceased Members – now indicated as such if applicable when viewing your directory
    • Bug Fixes – improvements and better error handling

Version 2.0.5 (Q4 2022)

    • Dashboard – now automatically updates and refreshes to ensure content is up-to-date if not manually refreshed
    • Calendar – now automatically scrolls to today’s date/next upcoming date.
    • Sermons – new sermon audio player offers scrub playback control and time display.
    • Sermons – new share options allow you to share a public sermon via link, text message, email, or via your device’s native “share” screen.
    • Articles – new share options allow you to share a public article via link, text message, email, or via your device’s native “share” screen.
    • Assignments – new landing screen offers links to job assignments, participation settings, blockout dates, and replacement requests.
    • Job Assignments – now automatically scrolls to today’s date/next upcoming date.
    • Blockout Dates – new module allows members to enter/manage blockout dates for job assignments.
    • Request Replacement – new module allows members to request replacements for already assigned jobs.

Version 2.0.3 (Q4 2021)

    • Dashboard – new “recently added sermons” and “recent attendance” sections have been added to the dashboard feed
    • Dashboard – view a member’s full directory listing by clicking on members who appear in the “recent directory updates” portion
    • Directory – quickly jump to any portion of the directory with the addition of the alphabet list down the right side of the screen.
    • Calendar – you can now click on a date in the monthly view and be taken to the corresponding event(s) in the event list
    • Job Assignments – now guests and non-members will appear when assigned to job positions

Version 2.0.2 (Q2 2021)

    • Bug fixes

Version 2.0 (Q1 2021)

The Congregate Members app has been completely rebuilt from the ground up and features an all-new interface and native functionality. Designed for iOS and Android, Congregate Members 2.0 offers the following:

    • Native application – faster load and response times thanks to an all-native application.
    • Saved login – no need to continue to login. You’ll stay logged in until you log out.
    • User profile – update selected member account information directly from the app. Your directory photo serves as your profile photo within the app.

New and Updated Features:

    • Dashboard – customized dashboard with today’s news, events, announcements, recent directory updates, and your upcoming job assignments
    • Directory – search for members and member groups, see members’ contact information, one-click member email/call/text, download members to your contacts, get directions to member addresses via Google Maps
    • Calendar –view the member calendar
    • Daily Announcements – view, search, and post new daily announcements
    • News – view current member news posts
    • Job Assignments –monthly job assignments display with direct PDF access for download/printing
    • Message Center – send email, text, and/or voice messages to a member, members, or member group
    • Shared Files – access and download files shared with members
    • Sermons –search and filter public and member-only sermons, play sermon audio with the built-in player, access uploaded sermon files (e.g. PowerPoint, PDF) and video link (if applicable).
    • Articles – search, filter, and view public and member-only articles, access uploaded files (e.g. PDF, Word).
    • Virtual Library – if your church subscribes to the virtual library, access and read all of the bibles, workbooks, commentaries, materials, etc.
    • Account Settings – manage your directory listing, password, participation (job assignments, volunteer tasks, etc.) and communication (reminders, recap emails, etc.) preferences
    • Other Congregate Modules/Member Features – access all of Congregate’s member-only modules directly in the app
    • Custom, User-Added Pages – view and access all your added member pages directly in the app

Version 1.0 (Q1 2020)

    • Initial release
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