Overview
Super Administrators can manage their church account directly from within Congregate Admin, including service plan, premium features, points of contact, payment methods, and payment history.
Church Account
Inside Congregate Admin, access the church account icon in the top toolbar or choose “Church Account” from your user profile menu in the top toolbar.
Account Details
Manage your church name and domain name. Update your church name or domain name and click Update to submit your request to our team.
Services
Manage your Congregate service plan and premium features. Your current and active plan/services are displayed for reference. To make changes, click Modify Services. Review the options, add and remove services and features as desired. Click Request Update to submit your request to our team.
Authorized Points of Contact
Manage your main, technical, and/or billing points of contact. Enter a contact’s name and email address, and click Save to update your contacts. A main contact is required; technical and billing contacts are optional.
Payment Information
Manage your payment method and account on file. You’ll see your current billing interval, payment method, account, and next billing date. To make changes to your account, click Update Account and enter a new credit/debit or bank account number. To change payment methods, click Change Method and choose to pay via credit/debit card or electronic check/ACH/bank account.
Payment History
View your payment(s) from the last 12 months. Click the Receipt option to download a PDF receipt of the charge.