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Support

Resources when you need them.

Free technical support is included in all Congregate service plans.

Congregate Support

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  • Quick Start Guides

Learn how to get your Congregate setup for the first time, configure your options, and setup user accounts.

View Quick Start Guides
  • Documentation

Learn how to setup and configure each and every part of the Congregate platform. Most documentation includes tutorials videos.

Read Documentation
  • Video Library

Watch tutorial and quick tip videos showing you how to use Congregate and complete our most commonly asked questions.

Watch Videos
  • FAQs

View answers to our most frequently asked questions regarding your website, your account, and the Congregate platform.

View FAQs
  • Launch Your Site

Learn how to setup and configure your domain name and launch your website to the public (requires access to your domain name).

Learn How to Launch Your Site
  • Technical Support

Message our team for additional technical support. We respond to all submissions within 24 hours or less.

Submit a Support Ticket

View live server status

Suggest a feature or provide feedback

User Feedback


  • If providing a new feature suggestion, please also include the origin of the suggestion, its benefit(s) to users/members, and the reason you feel it should be added to our platform. This will help our team better understand the suggestion and how it might be used by our other clients.

    If providing us feedback (positive or negative), thank you in advance for your time and effort in communicating with us.