Support

Email, Text, Voice Messaging

Communicate information through multiple channels.

With Congregate, it’s easy to stay in touch with your membership in three ways: email, text messages, and voice messages. You can contact members anytime via the Congregate message center. Members (who have the qualifying permissions) can also send messages to other members or groups/lists. Messages can also be held for approval, allowing even more control and moderation of emails being sent from members.

Unlimited email sending is included in every service plan. Text and/or voice messaging requires a premium messaging service plan that can be added or removed from your account at any time.

Text or call with urgent updates. Gather faster responses.

While email is a great means of communication, sometimes sending a text message or calling a member will get their attention more quickly. With our premium messaging service plans, you can text and/or call members directly from the message center.

Congregate’s one-way text and voice messages come from a Congregate-provided exclusive local phone number for your church, meaning members can save the number to their devices/address book. No more messages from short codes or random phone numbers.

Text and/or voice messages are great for service time changes/cancellations, urgent messages, other last-minute information you need to distribute to your membership, or if you’re quickly seeking assistance or volunteers.

Highlights
  • Send unlimited emails world-wide at no extra cost
  • Text and voice message numbers in the United States with our premium messaging service plans
  • Message one or multiple members (all members, member groups, all members except certain members, visitors, and custom mailing lists)
  • Members can use the message center with various levels of permission (who can send messages, to whom, if an administrator must first approve the message, etc.)
Availability
Resources